Tjebet Privacy Policy — Your Data Is Completely Safe With Us

01. Introduction

Tjebet takes your privacy seriously. We believe your personal data belongs to you, and protecting it is our responsibility. This Privacy Policy explains what information we collect, why we collect it, and how it is stored and used.

By using any of Tjebet's services, you confirm that you have read and agreed to this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our platform.

This policy applies to the Tjebet website, mobile application, and all other digital channels. Our Privacy Policy is aligned with international data protection laws and regulations.

02. What Information We Collect

Tjebet may collect the following types of information to provide its services. We only collect what is necessary — we have no interest in gathering data beyond that.

03. How We Collect Information

Tjebet collects information through a number of methods. The main ones are outlined below:

• Directly From You: You provide information directly when filling out a registration form, making a deposit, updating your profile, or contacting support.
• Automatically: When you use Tjebet, certain information is collected automatically through cookies, log files, and similar technologies.
• From Third Parties: Limited information may be received through payment providers or identity verification services.
• Cookies & Tracking: Information about your preferences and browsing patterns may be collected through cookies stored in your browser.

In every case, we collect only the minimum amount of information necessary to provide our services.

04. Purpose of Data Use

Tjebet uses your data only for clearly defined purposes. Under no circumstances will we use your information for anything beyond those purposes.

• Account Management: To create, verify, and secure your account.
• Transaction Processing: To process deposits and withdrawals successfully.
• Customer Support: To address your questions, complaints, and support needs.
• Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Obligation: To comply with regulatory directives and legal requirements.
• Service Improvement: To run analytics that help us improve your experience.
• Promotional Communications: To keep you informed about offers and bonuses, with your consent.
• Responsible Gaming: To identify signs of problem gambling and provide the necessary support.

05. Data Sharing Policy

Tjebet does not sell your personal data to any third party. However, information may be shared in the following limited circumstances:

• Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information required to process your transaction.
• KYC Services: Approved third-party services may be used for identity verification.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a law enforcement authority.
• Business Changes: In the event of a company merger or acquisition, your data may be transferred to the new owner; however, you will be notified in advance.

All third parties with whom data is shared are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

06. Cookie Policy

Tjebet uses cookies to enhance the browsing experience for users of our website. Cookies are small text files stored in your browser.

You can disable cookies from your browser settings, though doing so may affect the functionality of certain services.

07. Data Security Measures

Tjebet employs industry-leading security measures to protect your personal data, covering both technical and organizational safeguards.

• SSL/TLS Encryption: 256-bit encryption is applied to all data transmissions.
• Firewall Protection: Advanced firewalls are in place to prevent unauthorized access.
• Two-Factor Verification: Two-factor authentication (2FA) is available to add an extra layer of security to your account.
• Regular Audits: An independent security team conducts regular system audits.
• Staff Training: All staff receive regular training on data protection.
• Limited Access: Your data is only accessible to authorized personnel.

08. Data Retention Period

Tjebet does not retain your data beyond what is necessary. Retention periods vary depending on the type of information.

• All data is retained for as long as your account remains active.
• Financial transaction records are retained for 5 years after account closure (as required by law).
• Customer support conversations are retained for 2 years.
• Log files are retained for a maximum of 1 year.
• Marketing data is deleted within 30 days of consent being withdrawn.

After the specified retention period, data is securely deleted or anonymized.

09. Your Data Rights

As a Tjebet user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

10. Protection of Minors

Tjebet's services are intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

• Age is verified at the point of registration.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• If you suspect a minor is using the platform, please contact us immediately.

11. Changes to the Privacy Policy

Tjebet may update this Privacy Policy from time to time. For significant changes, we will:

• A prominent notice will be published on the website.
• We will notify you via your registered email or SMS.
• The date of any changes will be updated at the top of this page.

Continued use of Tjebet after any changes takes effect will be considered acceptance of the updated policy. We encourage you to check this page regularly.

12. Contact Us

For any privacy-related questions, requests, or concerns, please get in touch with us:

• Email: privacy@tjebet.ws
• General Support: support@tjebet.ws
• Response Time: Within 3 Business Days